Data Deletion Request
Last Updated: July 17, 2026
You may request deletion of personal information associated with your Lana account or family. Lana is operated by Stradicon LLC.
To request deletion, email info@stradicon.com from the email address linked to your Lana account.
Use the subject line Lana Data Deletion Request and tell us you want your data deleted.
What to include
- The email address you used to sign up for Lana
- Your Lana family address (if you have one), such as
lana-xxxxxxxx@lanahq.co - Whether you want the entire family account deleted or only your individual member data removed
- Any additional contact details we should use to confirm the request
What happens next
We may need to verify your identity before processing a deletion request. Once verified, we will delete or de-identify applicable personal information within a reasonable period, typically within 30 days, unless a longer period is required or permitted by law.
Deleting a family account removes associated Lana data such as messages, wiki content, calendar entries stored for that family, and account settings. Some information may be retained where we are required to do so for legal, security, fraud-prevention, billing, or backup integrity purposes, and then deleted when those obligations end.
Other privacy requests
To request access to or correction of your information, use the same contact address. For more detail on how we handle personal information, see our Privacy Policy.